Effective Date: 12/05/2026
Welcome to ECKSEACH COURIER. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our services or visit our website.
By using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Phone number
- Email address
- Residential or delivery address
- Billing and payment information
Shipment Information
- Sender and recipient details
- Parcel contents and delivery instructions
- Tracking and delivery records
Technical Information
When you visit our website, we may collect:
- IP address
- Browser type
- Device information
- Website usage data through cookies and analytics tools
2. How We Use Your Information
We use your information to:
- Provide courier and logistics services
- Process pickups, deliveries, and payments
- Communicate delivery updates and customer support
- Improve our services and website functionality
- Prevent fraud and ensure security
- Comply with legal obligations
3. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share your information with:
- Delivery personnel and logistics partners
- Payment service providers
- Legal authorities when required by law
- Technology and hosting providers assisting our operations
All third parties are required to protect your information and use it only for authorized purposes.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Despite our efforts, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
5. Cookies & Website Tracking
Our website may use cookies and similar technologies to:
- Improve website performance
- Analyze visitor behavior
- Personalize user experience
You can disable cookies through your browser settings if you prefer.
6. Data Retention
We retain your information only for as long as necessary to:
- Provide our services
- Maintain delivery records
- Meet legal and regulatory obligations
- Resolve disputes and enforce agreements
7. Your Privacy Rights
You may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
To make any request regarding your data, please contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
9. Children’s Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Updated versions will be posted on our website with the revised effective date.